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The article was wrongly ordered or you no longer need the goods?

In this case you are of course welcome to send the package back to us and we will refund you the full purchase amount. It is important that the goods are new and unused. We can no longer take back or exchange used goods without original packaging.

Return shipment: Fill out the enclosed complaint form and enclose it in the package. If you don't have it anymore, you can download it here.

Send us the unused and unassembled goods, in their original packaging and with sufficient postage in a shipping box to:

RWN Moto
Am Knipprather Busch 15
40789 Monheim am Rhein

We will check your return upon receipt and exchange or reimburse you as soon as possible. Please note that this can take a few days.

In the event of a refund, you will receive the money back via the payment method.

Customs duties
Possible customs duties in the form of import fees or local taxes (unless otherwise stated) are to be borne by the buyer. RWN Moto is not liable for any costs.